ACCOUNT MANAGEMENT ASSOCIATE – LOGISTIC
(CIKARANG)
ABOUT OUR CLIENT
Our client, a logistic company is looking for potential candidates to be placed as Account Management Associate with details as follows:
JOB SUMMARY
- Position: Account Management Associate
- Division: Sales
- Location: Cikarang
- Industry: Logistic
RESPONSIBILITIES:
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Resolve service problems by clarifying the customer’s complaint; determining the cause of the problem; —selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
HOW TO APPLY?
Directly drop your updated CV / Resume to our consultant.
- Consultant Name: Naufal Luthfansyah
- Consultant Contact: naufal@sunrecruit.com
Thank You and Good Luck!
Sunrecruit Indonesia.
People gateway for solutions.
(HEADHUNTERSERVICE, HEADHUNTERDIINDONESIA, HEADHUNTERJAKARTA, HEADHUNTERCIKARANG, JASAHEADHUNTER