CUSTOMER SERVICE REPRESENTATIVE – MACHINERY (JAKARTA)

Our client, a machinery company is looking for potential candidates to be placed as Customer Service Representative with details as follows:

 

JOB SUMMARY

• • Position: Customer Service Representative
  • Division: Customer Service
  • Location: Jakarta
  • Industry: Machinery
  • Salary: Open

 

• • Ability to be a team player
  • Capable to work agreeably with diverse personalities
  • Demonstrate excellent communication skills in Bahasa Indonesian and English through written and verbal correspondence
  • Ability to be self-motivated and pro-active in looking for ways to improve current systems
  • Managing day to day related Aftermarket Sales and Service-related administration
  • Able to support and cover Office Manager tasks as required
  • Ability to be able to take on “special projects” as and when required
  • Able to be flexible in prioritizing their workload

 

KEY ACCOUNTABILITIES:

• • CUSTOMER
    • Timely and accurate Aftermarket quotations for spare parts, service, and upgrades
    • Understanding of customer needs
    • Liaising directly with customers as and when required in order to update projects or information related to projects and/org regarding requests for quotation (RFQ).

 

• • OPERATIONS
    • Coordinate and manage the preparation and submission of sales tender documentation and subsequent follow up
    • Coordinate and manage the preparation, including creating the calculation and submission of sales quotations and subsequent follow-up
    • Assist with update of sales database information
    • Managing quotes and inquiries from customers
    • Managing quotes day to day Aftermarket administration related to the Jakarta office
    • Coordinate and manage the preparation and submission of vendor registration
    • Monitoring and follow-up open quotation

 

• • Ability to multitask
  • Able to prioritize workload efficiently
  • Excellent computer skills
  • Well-developed communication skills (both written and verbal)
  • Attention to detail
  • Self-motivated
  • Proactive
  • Ability to work to very tight deadlines
  • Strong in monitoring and follow up
  • Must have a minimum of 3-5 years experience in a similar role
  • Must have excellent skills and experience in using MS Office at an intermediate level with the following programs: Microsoft Word, Excel, PowerPoint, Outlook
  • Must have good typing skills
  • Experience in producing reports, tender preparation, and quotation will be highly advantageous
  • Excellent written and oral command in Bahasa Indonesian and English

 

Directly drop your updated CV / Resume to our consultant.

• • Consultant Name: Faris Anggoro
  • Consultant Contact: faris@sunrecruit.com

 

Thank You and Good Luck!

Sunrecruit Indonesia.
People gateway for solutions.

(HEADHUNTERSERVICE, HEADHUNTERDIINDONESIA, HEADHUNTERJAKARTA, HEADHUNTERCIKARANG, JASAHEADHUNTER