CUSTOMER SERVICE REPRESENTATIVE – MACHINERY (JAKARTA)

CUSTOMER SERVICE REPRESENTATIVE – MACHINERY (JAKARTA)

 

ABOUT OUR CLIENT

Our client, a machinery company is looking for potential candidates to be placed as Customer Service Representative with details as follows:

 

JOB SUMMARY

    • Position: Customer Service Representative
    • Division: Customer Service
    • Location: Jakarta
    • Industry: Machinery
    • Salary: Open

 

RESPONSIBILITIES:
    • Ability to be a team player
    • Capable to work agreeably with diverse personalities
    • Demonstrate excellent communication skills in Bahasa Indonesian and English through written and verbal correspondence
    • Ability to be self-motivated and pro-active in looking for ways to improve current systems
    • Managing day to day related Aftermarket Sales and Service-related administration
    • Able to support and cover Office Manager tasks as required
    • Ability to be able to take on “special projects” as and when required
    • Able to be flexible in prioritizing their workload

 

KEY ACCOUNTABILITIES:

    • CUSTOMER
      • Timely and accurate Aftermarket quotations for spare parts, service, and upgrades
      • Understanding of customer needs
      • Liaising directly with customers as and when required in order to update projects or information related to projects and/org regarding requests for quotation (RFQ).

 

    • OPERATIONS
      • Coordinate and manage the preparation and submission of sales tender documentation and subsequent follow up
      • Coordinate and manage the preparation, including creating the calculation and submission of sales quotations and subsequent follow-up
      • Assist with update of sales database information
      • Managing quotes and inquiries from customers
      • Managing quotes day to day Aftermarket administration related to the Jakarta office
      • Coordinate and manage the preparation and submission of vendor registration
      • Monitoring and follow-up open quotation

 

REQUIREMENTS:
    • Ability to multitask
    • Able to prioritize workload efficiently
    • Excellent computer skills
    • Well-developed communication skills (both written and verbal)
    • Attention to detail
    • Self-motivated
    • Proactive
    • Ability to work to very tight deadlines
    • Strong in monitoring and follow up
    • Must have a minimum of 3-5 years experience in a similar role
    • Must have excellent skills and experience in using MS Office at an intermediate level with the following programs: Microsoft Word, Excel, PowerPoint, Outlook
    • Must have good typing skills
    • Experience in producing reports, tender preparation, and quotation will be highly advantageous
    • Excellent written and oral command in Bahasa Indonesian and English

 

HOW TO APPLY?

Directly drop your updated CV / Resume to our consultant.

 

Thank You and Good Luck!

Sunrecruit Indonesia.
People gateway for solutions.

(HEADHUNTERSERVICE, HEADHUNTERDIINDONESIA, HEADHUNTERJAKARTA, HEADHUNTERCIKARANG, JASAHEADHUNTER

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