FIELD SALES EXECUTIVE – LOGISTICS (JAKARTA)

FIELD SALES EXECUTIVE – LOGISTICS (JAKARTA)

ABOUT OUR CLIENT

• • Manage a portfolio of customers and potential customers via personal sales visits, using face-to-face contact to provide a ‘personal service’.
  • Act as the customers’ main point of contact, by liaising closely with the relevant departments within the company to ensure that their queries, problems, or issues are dealt with appropriately.
  • Work as a customer contact with the user departments in key account customers, feedback on the user situation to National Customer Channel for the formation of account strategy
  • Produce information for management necessary to evaluate performance vs. key performance indicators
  • Ensure co-operation with other members of the sales team and throughout the sales force.
  • Ensure that all customer issues relating to customer service, service recovery, and credit control are coordinated and managed through the relevant company’s departments.
  • Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.
  • Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers. All non-sales activities or diversionary activities should be handled by Sales Admin Support or Customer Support Executives.
  • Develop an Annual customer call cycle (Planned and Unplanned Maintenance) to secure committed orders with new and existing customers and gain any competitor-held businesses to ensure that individual agreed targets are achieved.
  • Complete GSP sales reporting requirements in a timely manner, which includes “Productivity This Week”, “Productivity Next Week” and “New Business Commitments Gained”.
  • Complete Brick Wall and Relationship Balance Sheet Scorecard for the Top 20 accounts in their sales territory.
  • Adhere to regional standard profit margins and discount guidelines.
  • Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing customer base.
  • Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
  • Conversion of qualified leads into customers (First Time Buyers) and development and penetrating existing accounts (Retention and Development).
  • Continually develop knowledge of the company’s products/services and general commercial awareness in order to provide the best possible solutions to the customers.
  • Ensure all customer agreements are cost-sensitive so as to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff require management’s agreement and justifications.
  • Control all documentation and data relating to customer visits, agreements, and terms of reference to ensure that customer information is maintained accurately in the customer database.
  • Analyze and monitor customer data to measure success and identify fluctuations/trends so as to decide on the relevant actions to be taken.
  • Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless, he/she must be able to demonstrate ability to influence decisions/actions.

HOW TO APPLY?